Taxonomy is a relatively recent term in the world of information management, even though people have been creating taxonomies to categorise content for a long time. Taxonomies can be manifested as navigation support on web sites, as organizational file plans, as controlled vocabularies in metadata applied to content, and in other ways, but their function is to help people to find and share content, and to organize and manage it. In order to create a taxonomy, we need to understand three aspects of the organisation: what the key information drivers are, the nature of the content itself, and how the prospective users of the taxonomy view their world and what words they use to describe it. This presentation will describe the process of designing a taxonomy: understanding the business needs, reviewing the content, engaging with users, capturing terms and their relationships, and managing and maintaining the taxonomy.