Program Schedule

For 16 years, the Interactive Electronic Technical Manuals/Publications (IETM/Ps) concept has existed in the United States. This concept has led to specification development, tools designed, as well as data developed and fielded to the Warfighter.

In the 10 years of fielding IETPs, experience and lessons learned have been gathered to assist in the building of better and more efficient enhancements to the IETP specifications. With the incorporation of the IETP concept into the international standard S1000D, it is now the time to share those lessons and experiences with others in the technical data industry.

Join Denny Raitz as he marches down the path of personal lessons learned in the history of Boeing’s IETP projects.

Taxonomy is a relatively recent term in the world of information management, even though people have been creating taxonomies to categorise content for a long time. Taxonomies can be manifested as navigation support on web sites, as organizational file plans, as controlled vocabularies in metadata applied to content, and in other ways, but their function is to help people to find and share content, and to organize and manage it. In order to create a taxonomy, we need to understand three aspects of the organisation: what the key information drivers are, the nature of the content itself, and how the prospective users of the taxonomy view their world and what words they use to describe it. This presentation will describe the process of designing a taxonomy: understanding the business needs, reviewing the content, engaging with users, capturing terms and their relationships, and managing and maintaining the taxonomy.

In this presentation Miel describes what customer centric technical documentation is. It is much more than delivering information in the customer's language. It is about delivering only that information he requires, when he requires it, with the right level of detail. However companies and technical documentation departments also have to deal with shorter product life cycles, quicker product and documentation updates, more output formats that need to be foreseen, more translations that have to be made and so on making it difficult to still create personalized, customer centric documantation.

Miel will present techniques that can be used to produce customer centric documentation, even in complex environments. He explains the requirements for the tools that support the documentation process like authoring tools, planning tools, translation tools, workflow tools, etc. Miel will show that an important key to a succesfull solution which helps you in delivering customer centric documentation with a maximum efficiency and effectiveness is a tight integration between the different components of a Global Technical Communication System.

XML content platforms make publishers more agile with content and applications, enabling them to experiment with new products and services.

In this session you’ll learn how MarkLogic Server - the leading XML content platform - enables agility and innovation among the world's top publishers.

Stephen Buxton will review the benefits of end-to-end XML and how it enables multi-grained re-use, personalized content delivery, and agile Web 2.0 application delivery. Then he will show real-life case studies of how publishers apply these ideas to achieve innovative, successful product offerings. Stephen will end with a look at emerging trends around XML and publishing.

In this presentation Amanda will address the ʽwhyʼ of resistance and delay in implementing document management systems and in doing so will highlight some effective interventions that build value into any document management programme.

She will illustrate her presentation with numerous examples and will reveal why seemingly counter-intuitive interventions are effective. 
Including:

» Managing risks requires some serious ʽrisk takingʼ
» Taking notice of people who break the ʽrulesʼ pays dividends
» Finding the ʽwisdomʼ of the group in the most unusual places
» Teams need to include a significant proportion of ʽblockersʼ and ʽcomplainersʼ
» Understanding mental models is key to building the right kind of flexibility and effective presentation
» An amazing example of concept to ʽlive systemʼ

Many organisations are aware of XML and the potential benefits it can deliver but how do you go about implementing a solution that actually delivers what you need? No one solution can possibly deliver all things to all people so how do you choose which solution is best for you and your customers?

This presentation will guide you through the hurdles and pitfalls that must be navigated to ensure you implement a solution that delivers genuine business benefits. Using a simple, tried and tested methodology David will explain why it’s vitally important to plan effectively, justify and measure each phase, and implement efficiently if you are to maximise your use of your information assets.

Mekon’s methodology is designed to help identify business benefits by:

» Uncovering hidden information assets
» Finding out which pains are easiest to solve
» Identifying areas of growth or potential innovation
» Highlighting system interfaces and content deliverables
» Recommending applicable standard and tools with hands on experience
» Helping you build a business case best on industry best practice
» Guiding you through implementation using experienced resources

Come and hear how Mekon's Consultancy and Implementation Methodology can accelerate change while reducing risk.

Can your organisation adapt its approach to publishing in a way that meets expanding requirements without driving up costs?  Can you maintain the layout richness of your printed materials across the Web and electronic communications?

Yes, you can when you use Quark Dynamic Publishing Solution (Quark DPS). Quark DPS solves these publishing challenges.  Quark DPS is publishing software that combines flexible layout with automated publishing to deliver accurate, relevant and attractive communications across multiple types of media, including print, the Web, and mobile and electronic.  Based in open standards, Quark DPS allows you to create and share information and lets you create information as reusable components of information that you can easily combine for different users – different types of documents and difference audiences. 

We invite you to hear how Quark DPS can:

» Improve author productivity by up to 50%-100%
» Reduce the cost of updating information by up to 20%-80%
» Reduce inefficiencies of redundant, overlapping publishing processes to reduce costs by up to 50%-80
» Reduce translation costs by up to 20-70%
» Enable the delivery of customised information through automatic publishing