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Gunnar Krause
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Andrea Leszek
salesforce.com

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Richard Nicholson
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Presenter Details

Andrea Leszek

Director, Communication, salesforce.com

Presentation(s): Maximum Reusability - A Case Study of DITA-based Content Production

XML CCMS DITA S1000D Conference presenter portraitDirector of Documentation at Salesforce.com, Andrea has been writing and managing in the technical communication industry for over 12 years. Andrea has been with salesforce.com since its inception over seven years ago.  In that time, she has worked tirelessly to realize two goals she cares passionately about: fully integrating the technical documentation team into the product development process, and providing the best, most appropriate user assistance for Salesforce.com customers.

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