Presenters
Michael Boses
Quark
Noz Urbina
Mekon Ltd
Emma Hamer
Hamer Associates
Mark Poston
Mekon
Matthew Ellison
Director of WinWritersUA
Christian Weih
Across
Rahel Bailie
International Design
Keith Thompson
Vitrium Systems
Nick Martin
Quark
Dan Dube
DocZone
Mikhail Vaysbukh
Data Conversion Laboratory
Spencer Garlick
XMLSG
Miel De Schepper
Trisoft
Victoria Ichizli-Bartels
Corena
Chris Hadley
Micro Focus
Peter Li
Simonsoft UK
Wez Dowell
XyEnterprise
Sarah O’Keefe
Scriptorium Publishing
Jeroen Van Rotterdam
EMC x-hive
Dennis Raitz
Boeing
Michael Miller
Antenna House
Stephen Buxton
Mark Logic Corporation
Joe Gelb
Suite Solutions
Vince Savard
PTC
Maria Luisa MacDonald
AgustaWestland
Chris Royston
Cambridge Silicon Radio
Jacquie Rhodes
Cambridge Silicon Radio (CSR)
Judi Vernau
Metataxis
Andrea Leszek
salesforce.com
John Sheridan
National Archives
Amber Swope
JustSystems
John Hunt
IBM
Amanda Bucklow
Independent
JoAnn Hackos
Comtech Services
Chris Wood
BAE Systems
Charles Cooper
The Rockley Group
Gunnar Krause
Qimonda AG
Wayne Gafford
Advanced Distributed Learning (ADL)
Presenter Details
Charles Cooper
Vice President, The Rockley Group

Charles Cooper is Vice President of The Rockley Group, Inc. He has over 10 years' experience in user experience, help systems, taxonomy, and workflow design. He has facilitated sessions in these areas and evaluated existing materials.
He has assisted companies by analyzing their current help systems, web and intranet sites, identified areas of improvement, designed user interfaces, designed and conducted usability tests, developed taxonomies and metadata, and designed effective workflow.


