Recent News

FREE WEBINAR - What’s New In Dita 1.2? Why Would An Enterprise Want To Implement It?
Mar 31 2011

FREE WEBINAR - Twelve DITA Implementations: Lessons Learned
Nov 30 2010

FREE WEBINAR - S1000D Support in Adobe FrameMaker
Nov 18 2010

EXECUTIVE EVENT - Trends in Technical Communications
Nov 01 2010

Congility 2011: Call For Speakers
Aug 23 2010

Congility: The New Name for X-Pubs!
Aug 23 2010

FREE WEBINAR - Creating High Quality, Consistent Content
Jul 22 2010

FREE WEBINAR - Smart Strategies, Content Strategies
May 24 2010

FREE WEBINAR - How to Take Control of Your Electronic Content
Sep 22 2009

FREE WEBINAR: Why Quality Product Information is Critical for Product Success
Aug 12 2009

FREE WEBINAR: Embracing the Straightjacket: Learning to Love Structured Authoring (Apr 29)
Mar 19 2009

FREE WEBINAR: Increase Publishing Efficiency from Author to Customer (Apr 2/09)
Mar 04 2009

FREE WEBINAR: DITA for Enterprise Business Documents - with Michael Boses (Mar 25/09)
Mar 02 2009

FREE ON DEMAND WEBINAR: Introduction to DITA - Noz Urbina
Jan 23 2009

FREE ON DEMAND WEBINAR - Single Source Publishing of Captivate into RoboHelp
Jan 22 2009

FREE WEBINAR: Publishing Captivate into RoboHelp & FrameMaker - with Matthew Ellison
Jan 12 2009

New Associate Conference Sponsors - CMSWatch and Document Manager Magazine
May 28 2008

Web 2.0 and CMS On-Demand Podcasts Available Now
May 12 2008

FREE ONDEMAND WEBINAR - Learn Best Practices for DITA Specializations
Apr 01 2008

FREE WHITEPAPER JustSystems / IBM DITA Maturity Model Whitepaper
Mar 28 2008

FREE LIVE WEBINAR - Customer Centric Content Management - Ann Rockley - Apr 3-08
Mar 04 2008

FREE DITA WEBINAR: Transitioning Your Tech Pubs Team to DITA
Jul 23 2007

XML Conference Sponsor Announced: ECM 365
Apr 30 2007

WEBINAR: X-Pubs presents Ann Rockley - March 27th
Mar 22 2007

X-Pubs On-Demand Event: CMS and Change: Love it. Hate it. Master it
Feb 16 2007

News

FREE WEBINAR - What’s New In Dita 1.2? Why Would An Enterprise Want To Implement It? [Posted: Mar 31 2011]

Presented by Tom Aldous, Adobe Product Evangelist and Noz Urbina, Congility 2011 Conference Chair and DITA Expert


Date - 12 April 2011
Time - 14:00 GMT

REGISTER NOW»

Come join Tom Aldous, Adobe Product Evangelist and Noz Urbina, Congility 2011 Conference Expert, for this engaging and interactive eSeminar, as they walk you through DITA 1.2.

The OASIS Technical Committee has released DITA 1.2. This release includes significantly more features than the DITA 1.1.

‘What are these new features? Why do we need them’ is a conversion heard around water coolers at many large and small enterprises.

We will start with a one thousand foot overview of what are the information deployment challenges currently facing enterprises. Although DITA 1.1 helped revolutionize the world of documentation, we will talk about its deficiencies are and how DITA 1.2 effectively fills these gaps.

We will also show you the comprehensive support for DITA 1.2 in both the Adobe Technical Communication Suite 3 and Adobe FrameMaker 10.

System Requirements

Online live seminars are scheduled events simulcast over the web via Adobe Acrobat Connect Pro. You'll need a computer with a browser, Adobe Flash player, and Internet connection. Audio is broadcast through Voice-Over IP via your computer speakers. Access details will be provided once you register.

Space is limited.




FREE WEBINAR - Twelve DITA Implementations: Lessons Learned [Posted: Nov 30 2010]

Presented by Noz Urbina, Mekon and Don Bridges, DCL

This webinar was broadcast on November 4, prior to DITA Europe 2010.

VIEW RECORDING»

This webinar discusses the results of interviews with the implementers of 12 DITA installations.

Join this webinar to learn:

  • Find out what they did right
  • What went wrong?
  • What were the business drivers?
  • How long did it really take?

Learn from your peers across a broad range of industries what really happened, and learn how your expectations & results measure up.

[Get Flash Player]

Get Flash Player »

Space is limited.




FREE WEBINAR - S1000D Support in Adobe FrameMaker [Posted: Nov 18 2010]

Presented by Martyn Davison, Senior Consultant, Aerospace and Defence Department, Mekon.

About Martyn

DITA Webinar Presenter
more »

VIEW RECORDING»

Contrary to some negative community buzz, Adobe FrameMaker does support XML. With the Mekon Eclipse extension it can support S1000D, the specification used primarily in the Defence industry, from the very first to the very latest versions of the standard.

View this eSeminar to see how Adobe FrameMaker makes the job of Authoring in S1000D easy and hassle-free.

By attending this webinar you will learn about:

  • The wide range of Data Module types supported
  • The importance of high-quality print style sheets
  • How hotspot support eases content creation
  • How to handle Ref DMs
  • How CGM graphics can be supported
  • How auto-generated content can accelerate authoring
  • About working with or without a CSDB
  • The various delivery options on offer from FrameMaker




EXECUTIVE EVENT - Trends in Technical Communications [Posted: Nov 01 2010]

Date: Wednesday 17th November, 2010
Where: Adobe Regent’s Park Offices, London
Time: Presentations from 4-6pm; Cocktail Reception 6-7pm

Places are limited - REGISTER NOW.

The past fifteen years has seen a sea change for technical communications occur thanks to advances in technology. People are interacting with the internet in an entirely new way, using it for social networking, information gathering, and knowledge sharing.

Come and join an Executive Event featuring expert speakers to discuss emerging trends and strategies which will teach you to deliver effective and relevant documentation for your customers.

This event will feature the following industry experts:

  • Pawan Goyal, Director of Engineering for Adobe Technical Communications Suite
  • Matt Wicks, Multimedia Technical Communications Expert
  • Peter Grainge, Online Help Expert
  • Julian Murfitt, Content Strategy Expert

Seating is extremely limited for this free event, so please register your place now by clicking on the link above.




Congility 2011: Call For Speakers [Posted: Aug 23 2010]

Congility 2011 Conference Call for Speakers

This is the call for speakers for Congility 2011 – the new conference replacing X-Pubs, Europe’s Largest XML Conference.

Submit Now »

Speakers receive free entry to the two-day conference. We are calling for end-users delivering their case studies and consultant and specialist educational or case-study presentations.

Congility 2011 theme:

"Content Integration: Leveraging Content Standards to Improve Customer Experience"

Date:

24-26 May 2011    

Submission Deadline:

  • Notification of intent – ASAP
  • Speaker bios/summary (~200 words each) – ASAP
  • Full presentation - March 15, 2011

Venue:

Arora Hotel, Gatwick, UK.

Submission guidelines:

Improving delivery has wide implications for an organisation. Many still believe they can keep to their departmental boundaries when thinking about content, yet still provide the best customer experience. Is this possible, when audiences touch content through so many direct and indirect channels? For example, difficult to use information that wastes support staff’s time hinders their ability to provide quality service - but do we connect the dots between content and customer when they cross departmental boundaries?

So many organisations today still create, manage and deliver content in silos: training, services and support, marketing and technical documentation have their own organisational, structural, writing guidelines and even terminology. It is up to the content consumer – be they internal customer or external client - to navigate a forest of information for their answer.

Congility 2011 is going to address questions like:

  • How can we make content agile and flexible enough to be leveraged across departments, websites, documents, projects and initiatives to help customers or would-be customers achieve their goals?
  • How can we build a Content Strategy that is based on solid business strategy?
  • What are the steps required to optimise delivery for the illusive ‘user orientation’ that we all talk about?
  • How can we share standards across teams using structure and those that aren’t (yet?)?
  • What organisations have done it, and have measurable results to report back?
  • What is the role of metadata and taxonomy and how can we roll them out for maximum ROI?

If you’ve got a story related to any of the above - Congility 2011 wants to hear it.

Presentations should be educational, conceptual or "thought-leading" oriented presentations, i.e., not a commercial sales pitch. Congility still encourages presentations be delivered as much as possible in reference to, a specific project involving XML, and its related standards like DITA and S1000D.

Submit Presentation »

Phone us

+44(0)208 722 8400 / From North America 011 44 208 722 8400

 




Congility: The New Name for X-Pubs! [Posted: Aug 23 2010]

After years of loyal service, the X-Pubs brand is retiring to make way for the organisation’s new name:

Congility

Congility will feature the similar subjects and the same high quality events brought to you by the team X-Pubs at Mekon, enhanced by a wider focus on content strategy, integration and lifecycle issues, and new speakers added to the community.

Congility will still continue to address issues such as content management, migration, authoring best practices, and the team and culture issues often under-represented in technology discussions and content conferences, thus helping organisations to make the right choices for their situation. Congility will organise and deliver webinars, seminars, case-studies and whitepapers from some of the industry’s most valued technical minds to educate on and promote the latest content standards.

Congility 2011 Conference

Congility 2011 is going to address questions like:

  • How can we give content agility and make it flexible enough to be leveraged across departments, websites, documents, projects and initiatives to help customers or would-be customers achieve their goals?
  • How can we build a Content Strategy that is based on solid business strategy?
  • What are the steps required to optimise delivery for the illusive ‘user orientation’ that we all talk about?
  • How can we share standards across teams using structure and those that aren’t (yet?)?
  • What organisations have done it, and have measurable results to report back?
  • What is the role of metadata and taxonomy and how can we roll them out for maximum ROI?

The team from Mekon who worked on X-Pubs will continue to sponsor and administrate Congility events and publications and well-known lead consultant Noz Urbina will remain Events Chairperson.




FREE WEBINAR - Creating High Quality, Consistent Content [Posted: Jul 22 2010]

Presented by Spencer Garlick - Director, XMLSG.

About Spencer

Spencer Garlick
more »

VIEW RECORDING»

Come and join Spencer Garlick to discover the techniques used to create High Quality, Consistent Content for a Global Market.

Benefit from Spencer’s many years of Authoring experience and the lessons learned from projects in which he has configured authoring environments. This session will introduce you to the techniques and software used to enforce consistent writing style across your authoring team, even in a globally distributed environment. 

Customers can often identify content that is created by authors who are not writing in their native language. Inconsistencies and confusion created in content can result in increased support calls, frustrated customers and loss of brand value.

Cost: Free

In this Creating High Quality, Consistent Content Webinar you will learn to:

  • Implement Authoring rules across different Authoring tools.
  • Implement your printed Style Guide in your authoring environment.
  • Control Language across Globally dispersed authoring teams.
  • Enforce Consistent Terminology.
  • Advise your authors if similar content has been written before. 

System Requirements
Adobe Flash Player 8.1 




FREE WEBINAR - Smart Strategies, Content Strategies [Posted: May 24 2010]

Presented by Rahel Bailie - Principal, Intentional Design Inc

About Rahel

DITA Webinar Presenter
more »

VIEW RECORDING»

In an information economy, content is critical on many different levels. If you think that a content strategy starts with a content analysis and audit, you could actually be missing the strategy and moving prematurely into implementation.

Come and join Rahel in this webinar and hear about the benefits of content strategy and five ways you can improve your ROI using your content.

By attending this webinar you will learn how to: 

  • Turn your content into high-value assets 
  • Use your content assets to gain competitive advantage 
  • Leverage your content in strategic ways 
  • Maximise your content ROI  

  • System Requirements
    Adobe Flash Player 8.1 

    [Get Flash Player]

    Get Flash Player »

    Space is limited.




FREE WEBINAR - How to Take Control of Your Electronic Content [Posted: Sep 22 2009]

Presented by Keith Thompson - Director of Sales, Vitrium Systems

About Keith

DITA Webinar Presenter
more »

VIEW RECORDING»

This webinar will introduce DRM and its benefits, and explain how to integrate a DRM system into your existing business process without disrupting your customers. 

You will learn how to take back control of your PDF content, preventing unauthorized access and tracking who is reading your content and when.

Duration: 13 minutes  

By attending this webinar you will learn:

  • Build a business case for DRM
  • How to integrate a DRM into your current business practices
  • How to take control of your electronic content and start tracking your PDFs 
  • How to find a balance between protecting your intellectual property and keeping your readers

This webinar is suitable for anyone looking to protect their PDF content, it can be very broad, but Publishers, CIOs at Universities, Market Research Providers would be a definite fit.  Anyone with an understanding of PDF would see value in the presentation, it is to educate people on how they can take control of their content without disrupting their current business practices or customers.

System Requirements
Adobe Flash Player 8.1 and capacity for audio via your computer. Telephone dial-in will not be provided.

[Get Flash Player]

Get Flash Player »

Space is limited.




FREE WEBINAR: Why Quality Product Information is Critical for Product Success [Posted: Aug 12 2009]

Presented by Peter Li - Principal Specialist, Simonsoft UK

About Peter

DITA Webinar Presenter
more »

VIEW RECORDING»

This webinar addresses the importance of quality product information during the life of a product (from original 3D design content to the illustrations process) and the impact this has on the long-term successful performance of the product itself.

Duration: 60 minutes
Cost: Free

By attending this webinar you will learn:

  • What Product Information Delivery is
  • The benefits of illustration in multiple output channels during the design process
  • Why joined up thinking will result in tangible benefits  
  • About the challenges organizations face as a result of outdated, disparate product information practices, resulting in decreasing the product and revenue performance for the entire company
  • How Arbortext technology can be utilized to increase and maintain revenues
  • From companies already achieving success

Authors, Illustrators, Documentation Managers, Engineering Managers, After Sales Service Managers all the way up to the Chief Operating Officer will benefit from this educational webinar. 

System Requirements
Adobe Flash Player 8.1 and capacity for audio via your computer. Telephone dial-in will not be provided.

[Get Flash Player]

Get Flash Player »

Space is limited.




FREE WEBINAR: Embracing the Straightjacket: Learning to Love Structured Authoring (Apr 29) [Posted: Mar 19 2009]

Presented by Emma Hamer - Founding Principal and Senior Consultant, eHamerAssociates Ltd

About Emma

DITA Webinar Presenter
more »

VIEW RECORDING»

In this 60-minute interactive whirlwind presentation, Emma will look at the common fears around moving from unstructured to structured content, (and needing to learn about DITA and XML – which frightens many people more than they’ll admit to).

Emma will explore some similes and metaphors that will help us understand the impact of these new methods and technologies on our way of working. Along the way, she will look at the root causes of resistance to change, and help break through self-imposed limitations, by reframing the challenge of change, and focusing on long-term benefits.

Date:  29 April 2009
Time:  15:00 UK Time
Duration: 60 minutes
Cost: Free

In this webinar you will learn:

  • to look at your situation from a different perspective
  • tools and techniques to recognize emotional responses to change and their root causes
  • simple strategies to help yourself and your staff and colleagues through the transition to a new way of working
  • how to use narrative and dialogue to surface hidden tensions and fears and deal with them honestly and openly

  • System Requirements
    Adobe Flash Player 8.1 

    [Get Flash Player]

    Get Flash Player »

    Space is limited.




FREE WEBINAR: Increase Publishing Efficiency from Author to Customer (Apr 2/09) [Posted: Mar 04 2009]

Presented by Mark Poston - Senior Technical Consultant, Mekon Ltd

About Mekon and Mark

DITA Webinar Sponsor
more »

DITA Webinar Presenter
more »

This webinar is currently being updated - if you have any questions please contact

Come and hear a real example of how deploying DITA tools to enterprise users is not only possible, but can greatly improve the efficiency of your business.   For years organisations have wanted to get Subject Matter Experts creating Business Documentation in XML so that it can be single-sourced and reused in various scenarios.  DITA XML has proven usable, practical and effective where traditional XML has struggled to gain ground.

This case study is for anyone involved in the process of creation, publishing and delivering of different types of business document by non technical and distributed authors.  Mark will explain how the solution allows editors to manage each report from creation, management of copyright permissions, to final publication to print and digital distribution, reducing costs and increasing efficiency. 

Mark will discuss the scalable solution adopted by Key Note Ltd., a leading market research company in the UK, who wanted to improve their efficiency by moving to an XML-based editorial system.  Authors and editors are supplied with a familiar and easy to use Word environment for authoring XML content. They have the ability to dynamically render charts, import tables from Microsoft Excel, and create outputs in a number of formats.

In this complimentary Webinar you will learn how through the use of dynamic XML technologies you can improve efficiencies in:

  • Enable efficient multi-format, multi channel delivery
  • Implement XML without scaring off business users
  • Demonstrate return on investment
  • Use the latest structured data standards and schemas
  • Manage granular content and promote re-use
  • Integrate purpose built XML data repositories with existing applications
  • Reduce the time to market and improve quality

System Requirements
Adobe Flash Player 8.1 

[Get Flash Player]

Get Flash Player »

Space is limited.




FREE WEBINAR: DITA for Enterprise Business Documents - with Michael Boses (Mar 25/09) [Posted: Mar 02 2009]

Join us online March 25, 2009

Presented by Michael Boses - Director of XML Products

About Quark and Michael

DITA Webinar Sponsor
more »

DITA Webinar Presenter
more »

VIEW RECORDING »

Can DITA work outside Tech Pubs?

Are our business documents obsolete? Many business thinkers say that the document, as we know it, has out-lived its usefulness. A new type of intelligent document is needed to support automated business processes, enable dynamic multi-channel publishing, and make the most of important intellectual property. Most people understand that XML is a key to creating this type of intelligent document infrastructure, but very few organizations have been able to come up with an enterprise approach to XML authoring that meets the needs of both the end-user and the enterprise. 

Few standards have gained adoption as rapidly as DITA has in the technical publications market. The reason is simple: DITA works! Well, this success has caught the attention of other departments outside of technical publications, who are wondering if DITA can answer their needs for a enterprise model for business documents.

DITA is an ideal candidate to unify enterprise business content, since DITA is an open standard designed to be specialized for the needs of individual departments. What’s more, an OASIS subcommittee has been established to make recommendations that optimize DITAs value for Enterprise Business Documents.

Date:  25 March 2009
Time:  15:00 GMT
Duration: 60 minutes
Cost: Free

In this complimentary Webinar you will learn:

  • The benefits of intelligent business documents
  • The reasons why DITA is gaining so much attention in this area
  • Practical applications of user-friendly authoring of business documents with DITA.
     

System Requirements
Adobe Flash Player 8.1 

[Get Flash Player]

Get Flash Player »

Space is limited.




FREE ON DEMAND WEBINAR: Introduction to DITA - Noz Urbina [Posted: Jan 23 2009]

Introduction to DITA

Presented by Noz Urbina, Business Development Manager, Mekon

About Noz and Mekon

DITA Webinar Presenter
more »

DITA Webinar Sponsor
more »

VIEW RECORDING »

Still not clear on those 4 little letters:
D - I - T - A?

Come and join Noz Urbina to get a friendly introduction to DITA.  This informative and up to date session will introduce you to the Darwin Information Typing Architecture (DITA), the fastest growing XML standard ever.  DITA lowers barriers to single-sourcing and content management by delivering information typing and component strategies out of the box, with various templates and style sheets that need only to be customised.

DITA is an information architecture that presents a powerful solution for information developers, that is simple enough to use in various scenarios. It is meant for those who need to implement structured documentation, including writers, editors, information architects, and their managers.  This beginners session will cover the basics of creating DITA topics, assembling topics using maps, creating relationship tables, and delivering it all to various media.

In this complimentary Introduction to DITA Webinar you will learn to:

» Build a business case for moving to DITA.
» Apply DITA concepts and working practices.
» Anticipate pitfalls in a DITA roll-out. 
» Understand the purpose of DITA maps and how to create them.
» Create DITA relationship tables.
» Understand the role of DITA Specialisation.

System Requirements
Adobe Flash Player 8.1 

[Get Flash Player]

Get Flash Player »

Space is limited.




FREE ON DEMAND WEBINAR - Single Source Publishing of Captivate into RoboHelp [Posted: Jan 22 2009]

Come and join Matthew Ellison to learn about single source publishing of Captivate into RoboHelp and FrameMaker. This informative and up to date workshop looks at how this software is a powerful authoring and publishing solution for technical communicators, saving time and reducing costs.

This complimentary Webinar will:

» Show the capability of Captivate to create Software simulations, demonstrations and random training questionnaires.
» Show Branching capabilities to customise the routing, depending on the experience of the user.
» Show the different output methods within Captivate.
» Show import into FM and create a PDF to demonstrate the use of Captivate (swf) files in paper publications.
» Show Import into RH to show the functionality within Webhelp.

View Now »

 




FREE WEBINAR: Publishing Captivate into RoboHelp & FrameMaker - with Matthew Ellison [Posted: Jan 12 2009]

Join us online January 20 for: Single Source Publishing of Captivate into RoboHelp & FrameMaker

Presented by Matthew Ellison, User Assistance and eLearning Professional

 

About Adobe and Matthew

 

Presenter

 

 

VIEW RECORDING »

Come and join Matthew Ellison to learn about single source publishing of Captivate into RoboHelp and FrameMaker. This informative and up to date workshop looks at how this software is a powerful authoring and publishing solution for technical communicators, saving time and reducing costs.

Topic: Single Source Publishing of Captivate into RoboHelp & FrameMaker
Date:  Tuesday, January 20, 2009
Time:  3:00pm GMT
Duration: 60 minutes
Cost: Free

This complimentary Webinar will:

» Show the capability of Captivate to create Software simulations, demonstrations and random training questionnaires.
» Show Branching capabilities to customise the routing, depending on the experience of the user.
» Show the different output methods within Captivate.
» Show import into FM and create a PDF to demonstrate the use of Captivate (swf) files in paper publications.
» Show Import into RH to show the functionality within Webhelp.

System Requirements
Adobe Flash Player 8.1 

[Get Flash Player]

Get Flash Player »

Space is limited.

Feedback from the last session:

“I found it very informative, especially on the translation features and integration of captivate demos into robohelp”
“I found the webinar very informative and the whole package impressive”




New Associate Conference Sponsors - CMSWatch and Document Manager Magazine [Posted: May 28 2008]

The well respected knowledge houses CMSWatch and Document Manager magazine have both just joined the X-Pubs sponsor list. As Associate Sponsors, both organisations are entitled to offer the X-Pubs audience special discounts and related offers. CMSWatch's much anticipated XML and CCMS Report will be available to conference attendees as discounted rates.

Check out http://www.cmswatch.com/CCM/ for information on the report and the opportunity to download an excerpt. Also, see http://www.document-manager.com/ for more industry news and information.



Web 2.0 and CMS On-Demand Podcasts Available Now [Posted: May 12 2008]

After his keynote at Doctrain West 2008, Noz Urbina, X-Pubs speaker and Programme Manager was invited by MyTechnologyLawyer.com and the very well received http://www.idratherbewriting.com/ to do some interview spots. Both these sessions are available on-demand now: MyTechnologyLawyer.com http://www.idratherbewriting.com/ The MyTechnologyLawyer.com spot was with
» Emma Hamer
» Scott Abel
» and Rahel Bailie
all past X-Pubs speakers and well respected minds in the Content Solutions space!



FREE ONDEMAND WEBINAR - Learn Best Practices for DITA Specializations [Posted: Apr 01 2008]

Best Practices for DITA Specializations: What You Need to Know Before Specializing

Watch Now »

Presenter:  Tom Magliery, XML Technology Specialist, JustSystems

Webinar Attendees also receive up to 15% off entry to the X-Pubs 2008 Conference in London, UK  

Congratulations! You have the green light to adopt a DITA strategy. As you start planning, you may recognize that your content doesn't fall into the pre-defined categories of Concepts, Tasks or References. Consider specialization. Specialization is a key feature of DITA that allows DITA information types to be customized for the authoring and publishing needs of your organization.

To get you started, Tom Magliery of JustSystems will review things to consider when evaluating the need to specialize. Tom will walk through steps to design a specialization and through a live demonstration, show a practical example of how to specialize.

Watch Now »

Join us in this complimentary Webinar and learn:

    » How specialization works
    » How much you would need to specialize DITA to make it work for your team
    » Best practices when planning a specialization
    » How to specialize through a live demonstration, examples and practical use cases

Recorded On:

Date: Thursday, April 10, 2008
Time: 2:00pm GMT




FREE WHITEPAPER JustSystems / IBM DITA Maturity Model Whitepaper [Posted: Mar 28 2008]

[whitepaper screenshot]

Learn about the six defined stages of DITA adoption for maximum success.

Paper by 2007 X-Pubs Keynote Michael Priestley, IBM and X-Pubs 2008 Presenter Amber Swope, JustSystems

Download




FREE LIVE WEBINAR - Customer Centric Content Management - Ann Rockley - Apr 3-08 [Posted: Mar 04 2008]

Webinar Registration Closed!

Due to massive demand, this session is closed. Watch the X-Pubs News for upcoming events!

Ann Rocley, XML CMS Consultant

Ann Rockley - Customer Centric Content Management

Webinar Attendees also receive up to 15% off entry to the X-Pubs 2008 Conference in London, UK 

About Ann Rockley »

Organizations have begun to invest in content management to improve productivity, increase content control, and manage content reuse. Yet these same organizations are forgetting about the customer, failing to improve the quality of the content and enhancing the user experience as they migrate to content management. Customers are still having difficulty finding the right content at the right time in the right format, and the cost of customer support is soaring.

Customer centric content management can not only improve productivity and reduce costs, but also improve the customer experience.

This session covers:

 » What is a customer centric content management strategy
 » The benefits of a customer centric content management strategy
 » The role of customer centric content management in:
      » Increased usability
      » Increased access and retrieval
      » Multichannel delivery
 » Guidelines for achieving effective customer centric content management

Date: Thursday, Apr 3, 2008

Time: 10:00 AM - 11:00 PM EDT
10:00am Eastern Time (ET, New York, USA)
7:00am Pacific Time (PT, Los Angeles, USA)
3:00pm Greenwich Mean Time (GMT, London, UK)

System Requirements
Adobe Flash Player 8.1

[Get Flash Player]

Get Flash Player »

Space is limited.




FREE DITA WEBINAR: Transitioning Your Tech Pubs Team to DITA [Posted: Jul 23 2007]

To gain the full potential that DITA can provide, a successful implementation is critical. Learn a proven approach in this one-hour on-demand seminar, sponsored by PTC & X-Pubs.
During this webcast, you will discover the changes you can expect while moving your organisation to DITA’s topic-based authoring model. You will also learn a step-by-step approach that will help ensure a smooth transition while enabling you to demonstrate the return on investment that you predicted in your business case.
Gain expert tips on how to:
» Make the transition easier for the people in your organization
» Manage the changes to your information-development lifecycle process
» Transform legacy content
» Increase collaboration in your work environment
The broadcast is available on-demand for you to download and view at your convenience.
Click here to download the webcast




XML Conference Sponsor Announced: ECM 365 [Posted: Apr 30 2007]

Enterprise Content Management 365 (ecm365.com) is focussed on content management, document management and enterprise content management marketplaces in the UK, and thus has joined the X-Pubs XML Conference as an associate sponsor to provide more ways for the UK audience to learn about these business-changing technologies.  Subscribers to ECM365 can get 10% off entry to the X-Pubs 2007 XML Conference by contacting +44 208 722 8505 and mentioning ECM365. 
XML Conference Overview >>
XML Conference Presenters >>
XML Conference News >>




WEBINAR: X-Pubs presents Ann Rockley - March 27th [Posted: Mar 22 2007]

Ann Rocley, XML CMS Consultant

XML Content Management and XML Publishing - Find out how it’s done

In anticipation of Rockley Group’s Participation in the X-Pubs 2007 we’re happy to present this online event:

Ann Rockley - XML Publishing Across the Enterprise

Webinar Attendees also receive 20% off entry to the X-Pubs 2007 Conference in Reading, UK

About Ann Rockley
Register Now
XML Content Management and XML Publishing is making strong inroads into technical publishing, but more and more organizations are looking to XML and component-based content management and publishing to support customer-facing content including web sites, global content, and marketing, training and self-serve materials. 
This webinar:
-      Introduces the concepts of content component management (CCM)
-      Explains the role of XML in CCM and multi-channel publishing
-      Outlines the benefits and significant ROI that can be realized
-      Provides guidelines for designing effective component-based content
-      Provides best practices on how to develop a realistic reuse strategy
-      Provides guidelines for how to introduce the change
Numerous real-world examples of XML publishing and content component management across the enterprise will be presented.
Date:  Tuesday, March 27, 2007
Time:  11:00 AM - 12:00 PM EDT
11:00am Eastern Time (ET, New York, USA)
8:00am Pacific Time (PT, Los Angeles, USA)
4:00pm Greenwich Mean Time(GMT, London, UK)
System Requirements
PC-based attendees
Required: Windows® 2000, XP Home, XP Pro, 2003 Server
Macintosh®-based attendees
Required: Mac OS® X 10.3.9 (Panther® ) or newer
Space is limited. Reserve your Webinar seat now at:
https://www.gotomeeting.com/register/758308238




X-Pubs On-Demand Event: CMS and Change: Love it. Hate it. Master it [Posted: Feb 16 2007]

XML content management presents changes that go far beyond technology.  In this interactive web-event, content management strategist Scott Abel interviewed Career and Performance Consultant Emma C. Hamer on one of the most critical issues of CMS success: Change Management. 

Every new technology project is put at risk by non-adoption by users, intermittent support by managers, and disconnected users, management, and technical teams.  This webinar discusses the business drivers and concerns from a corporate, employee, and client perspective and reviews proven strategies for changing the way organisations work. 
Watch the event online